Terms of Service

Please read these Terms of Service ("Terms") carefully before using www.leilacolgan.com (the "Site") operated by Level Up With Leila® / Leila Colgan ("we," "us," or "our").

By accessing or using the Site, purchasing any products or services, or enrolling in any programs, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable laws or regulations.
• Reproduce, duplicate, copy, sell, or exploit any portion of the Site or its content without our express written permission.
• Transmit any unsolicited or unauthorized advertising or promotional material.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Interfere with or disrupt the integrity or performance of the Site.

2. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software — is the property of Level Up With Leila® / Leila Colgan and is protected by applicable intellectual property laws.

The following are registered or common law trademarks of Leila Colgan: Level Up With Leila®, HeartSell AI™, Sell From the Heart™, and the 5S Method™. Unauthorized use of these marks is strictly prohibited.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Site without our prior written consent.

3. Products, Programs, and Services

We offer coaching programs, digital products, online courses, speaking engagements, and AI-powered tools (including HeartSell AI™). All purchases are subject to the specific terms presented at the time of purchase, including any refund policies, program agreements, or service agreements.

We reserve the right to modify, suspend, or discontinue any product or service at any time without notice. Prices are subject to change without notice.

4. Refund Policy

Refund eligibility varies by product and program. Please review the specific refund terms provided at the time of purchase. Digital products and downloadable content are generally non-refundable once accessed. For coaching programs and services, refund terms will be outlined in your individual service agreement.

To request a refund or discuss your purchase, please contact us through the contact form on this Site.

5. Disclaimer of Warranties

The Site and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results obtained from the use of the Site, our products, or our services will be accurate, reliable, or meet your expectations.

Results Disclaimer: Any testimonials, case studies, or examples of results shared on this Site represent individual experiences and are not guarantees of future results. Individual outcomes will vary based on many factors including effort, experience, and market conditions.

6. Limitation of Liability

To the fullest extent permitted by law, Level Up With Leila® / Leila Colgan shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising from your use of or inability to use the Site, our products, or our services.

Our total liability to you for any claims arising from your use of the Site shall not exceed the amount you paid us in the twelve months preceding the claim.

7. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

8. Indemnification

You agree to indemnify, defend, and hold harmless Level Up With Leila® / Leila Colgan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any third-party rights.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact Us

If you have any questions about these Terms, please contact us: